How to apply for a refund 1. Return for personal reasons: within 7 days from the date of receipt of the product, after receiving the customer's after-sales service, send a letter to the after-sales service center for the second sale without affecting the product. Then it will be processed within 1-3 working days according to your requirements. 2. Return and exchange for quality reasons: Send an email to the after-sales service center (http://jpnice.com/) within 7 days from the date of receipt of the product, and the customer service will accept your request within 1-3 working days. The money-back guarantee period is set within 7 days and is acceptable to all consumers. If the package or accessory is damaged or lost in transit, you will not receive it. If you need to return or exchange the goods, please contact us within a limited time to avoid unnecessary misunderstandings and disputes. If the product is not defective or damaged, the consumer must bear the return shipping fee. I hope transactions can trust each other and understand the similarities. If you are not satisfied with this project, you can comment on your thoughts. We are very happy to hear from you.